Terms & Conditions

1. Website Use

SSI Utility Group provides this website for general information about services that may include solar power, fiber internet, home security, installations, repairs, additional equipment, replacements, upgrades, and related service assistance.

You may use this website only for lawful purposes. You agree not to interfere with the website, attempt unauthorized access to systems or data, introduce malicious code, misuse forms, impersonate another person, or use the website in a manner that violates applicable law or the rights of others.

2. Service Inquiries and Consultations

Information submitted through a consultation, contact, or service-request form is treated as a request for information or follow-up. Submission of a form does not guarantee service availability, appointment availability, eligibility, pricing, installation, approval, equipment availability, or acceptance of a project.

Any actual work, installation, repair, equipment purchase, financing arrangement, subscription, monitoring service, or other transaction may be subject to additional written agreements, provider terms, eligibility requirements, site conditions, credit requirements, permits, fees, or other conditions presented separately.

3. Service Availability

Services and products may not be available in every location or for every property. Availability may depend on geographic coverage, provider networks, property characteristics, equipment compatibility, permitting, utility requirements, inspection results, technical feasibility, or other factors outside our control.

4. Estimates, Pricing, and Information

Website content, examples, descriptions, promotions, savings illustrations, availability statements, or other general information are provided for informational purposes and may change without notice. Unless expressly identified as a binding written offer, website information is not a guaranteed quote or promise of final pricing.

Final pricing, scope of work, equipment, installation requirements, timelines, warranties, recurring charges, financing terms, or other material terms will be governed by the applicable proposal, order, service agreement, provider agreement, or other written documentation presented for the transaction.

5. Third-Party Products, Providers, and Services

Some solutions made available or discussed through SSI Utility Group may involve third-party manufacturers, utilities, internet providers, monitoring companies, financing providers, equipment suppliers, installers, or other service partners. Those third parties may have their own contracts, eligibility rules, privacy practices, warranties, pricing, service levels, and terms and conditions.

SSI Utility Group is not responsible for the acts, omissions, systems, outages, policies, decisions, or contractual obligations of an independent third party except to the extent responsibility is expressly stated in a separate written agreement.

6. Appointments, Installations, Repairs, and Upgrades

Scheduling is subject to availability and may change due to weather, site conditions, equipment availability, provider scheduling, permits, utility coordination, safety concerns, customer-requested changes, or other circumstances. You are responsible for providing accurate property and contact information and for identifying known access restrictions or conditions that could affect the requested service.

7. Phone, Email, and Text Communications

When you provide contact information, we may use it to respond to your inquiry and communicate with you about requested services. If you separately opt in to receive text messages or calls, communications may include service details, responses, scheduling, appointment confirmations, and other transactional or conversational messages related to your inquiry.

For text messaging, message frequency varies and message and data rates may apply. Reply STOP to opt out of applicable text messages and HELP for assistance. Consent to receive text messages is not a condition of purchasing goods or services. Your information and messaging consent are handled in accordance with our Privacy Policy.

8. Accuracy of Information You Provide

You agree to provide information that is accurate, current, and complete to the best of your knowledge. You are responsible for ensuring that you have authority to provide any property, contact, or other information submitted through the website.

9. Intellectual Property

The website and its original text, graphics, branding, logos, design elements, layout, and other content are owned by or licensed to SSI Utility Group and are protected by applicable intellectual-property laws. You may view and use the website for personal, non-commercial purposes related to evaluating our services. You may not reproduce, distribute, modify, republish, or commercially exploit protected website content without authorization.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the website and general website content are provided on an “as is” and “as available” basis. We do not warrant that the website will be uninterrupted, error-free, completely secure, or free of harmful components, or that all website information will always be complete, current, or suitable for a particular purpose.

Nothing on this website constitutes legal, tax, financial, engineering, electrical, telecommunications, insurance, or other professional advice.

11. Limitation of Liability

To the fullest extent permitted by applicable law, SSI Utility Group will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages arising solely from your use of, or inability to use, this website or reliance on general website content. This limitation does not exclude liability that cannot lawfully be limited or excluded.

12. Links to Other Websites

The website may contain links to third-party websites or resources. Links are provided for convenience and do not necessarily constitute endorsement. We do not control and are not responsible for third-party content, availability, security, or privacy practices.

13. Privacy

Our collection and use of personal information through this website are described in our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Revised terms will be posted on this page with an updated effective date. Your continued use of the website after revised terms are posted constitutes acceptance of the revised terms to the extent permitted by law.

15. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

16. Contact Us

If you have questions about these Terms & Conditions, contact SSI Utility Group:

Email: support@ssiutilitygroup.com
Phone: (919) 283-3893
Website: ssiutilitygroup.com